Refund policy

Return Policy

At Gold Roots, every product is handcrafted in small batches with care to ensure the highest quality and freshness.

Due to the handcrafted nature of our products and for sanitation and safety reasons, all sales are final. We are unable to accept returns, exchanges, or issue refunds on opened or used products.

If your order arrives damaged, incorrect, or you experience any issues with your purchase, we're here to help. Please contact us as soon as possible at:

XXXX

Include your order number and a brief description of the issue so we can review your request and work toward a resolution.

Thank you for supporting our small business and trusting Gold Roots with your skincare journey.